語系
Thomas, Ann, (1951-)
概要
| 作品: | 2 作品在 1 項出版品 1 種語言 | |
|---|---|---|
書目資訊
101 activities for delivering knock your socks off service
by:
ProQuest (Firm); Applegate, Jill.; Thomas, Ann, (1951-)
(書目-語言資料,印刷品)
Pay attention! : = how to listen, respond, and profit from customer feedback /
by:
Applegate, Jill.; Thomas, Ann, (1951-)
(書目-語言資料,印刷品)