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101 activities for delivering knock ...
~
Applegate, Jill.
101 activities for delivering knock your socks off service
Record Type:
Language materials, printed : Monograph/item
Title/Author:
101 activities for delivering knock your socks off service/ Ann Thomas and Jill Applegate.
remainder title:
One hundred one activities for delivering knock your socks off service
Author:
Thomas, Ann,
other author:
Applegate, Jill.
Published:
New York :American Management Association, : c2009.,
Description:
xiv, 367 p. :ill. :
Subject:
Customer relations - Management. -
Online resource:
Click to View
101 activities for delivering knock your socks off service
Thomas, Ann,1951-
101 activities for delivering knock your socks off service
[electronic resource] /One hundred one activities for delivering knock your socks off serviceAnn Thomas and Jill Applegate. - New York :American Management Association,c2009. - xiv, 367 p. :ill.
Includes bibliographical references and index.
Electronic reproduction. Ann Arbor, MI : ProQuest, 2015. Available via World Wide Web. Access may be limited to ProQuest affiliated libraries.
Subjects--Topical Terms:
562873
Customer relations
--Management.Index Terms--Genre/Form:
554714
Electronic books.
LC Class. No.: HF5415.5 / .T477 2009
101 activities for delivering knock your socks off service
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