Wirtz, Jochen.
Overview
| Works: | 1 works in 1 publications in 1 languages | |
|---|---|---|
Titles
Flying high in a competitive industry = secrets of the world's leading airline /
by:
Heracleous, Loizos Th.; Pangarkar, Nitin.; Wirtz, Jochen.
(Language materials, printed)
Understanding the Role of Business Analytics = Some Applications /
by:
Jyoti, Jeevan.; Chahal, Hardeep.; Wirtz, Jochen.; SpringerLink (Online service)
(Language materials, printed)
, [http://id.loc.gov/vocabulary/relators/edt]
Winning in service markets = success through people, technology and strategy /
by:
Wirtz, Jochen.
(Language materials, printed)
Services marketing : = people, technology, strategy /
by:
Wirtz, Jochen.; Lovelock, Christopher H.
(Language materials, printed)
Subjects
Industrial management.
Aeronautics, Commercial
Customer relations.
Professions
Business Process Management.
Customer services
Statistics .
Marketing
Branding (Marketing)
Management information systems.
Statistics for Business, Management, Economics, Finance, Insurance.
Big data.
Service industries
Big Data/Analytics.