國立虎尾科技大學 |

The Future of Service Post-COVID-19 Pandemic, Volume 1 = Rapid Adoption of Digital Service Technology /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	The Future of Service Post-COVID-19 Pandemic, Volume 1/ edited by Jungwoo Lee, Spring H. Han.
其他題名:	Rapid Adoption of Digital Service Technology /
其他作者:	Han, Spring H.
面頁冊數:	XII, 225 p. 38 illus., 30 illus. in color.online resource. :
Contained By:	Springer Nature eBook
標題:	Services. -
電子資源:	https://doi.org/10.1007/978-981-33-4126-5
ISBN:	9789813341265

The Future of Service Post-COVID-19 Pandemic, Volume 1 = Rapid Adoption of Digital Service Technology /
The Future of Service Post-COVID-19 Pandemic, Volume 1Rapid Adoption of Digital Service Technology /[electronic resource] :edited by Jungwoo Lee, Spring H. Han. - 1st ed. 2021. - XII, 225 p. 38 illus., 30 illus. in color.online resource. - The ICT and Evolution of Work,2662-4249. - The ICT and Evolution of Work,.

Introduction -- How the COVID-19 Pandemic is Reshaping the Education Service -- Rethinking Higher Education Post COVID-19 -- Asian University Leader Perspectives -- Transformative Value Co-creation in Healthcare Services in the COVID-19 Era.

Open Access

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.

ISBN: 9789813341265

Standard No.: 10.1007/978-981-33-4126-5doiSubjects--Topical Terms:

1020857
Services.

LC Class. No.: HF5549-5549.5

Dewey Class. No.: 658.3

The Future of Service Post-COVID-19 Pandemic, Volume 1 = Rapid Adoption of Digital Service Technology /
LDR:02744nam a22004335i 4500 001 1053047
003 DE-He213
005 20211007073034.0
007 cr nn 008mamaa
008 220103s2021 si | s |||| 0|eng d
020 $a 9789813341265 $9 978-981-33-4126-5
024 7 $a 10.1007/978-981-33-4126-5 $2 doi
035 $a 978-981-33-4126-5
050 4 $a HF5549-5549.5
072 7 $a KJMV2 $2 bicssc
072 7 $a BUS030000 $2 bisacsh
072 7 $a KJMV2 $2 thema
082 0 4 $a 658.3 $2 23
245 1 4 $a The Future of Service Post-COVID-19 Pandemic, Volume 1 $h [electronic resource] : $b Rapid Adoption of Digital Service Technology / $c edited by Jungwoo Lee, Spring H. Han.
250 $a 1st ed. 2021.
264 1 $a Singapore : $b Springer Singapore : $b Imprint: Springer, $c 2021.
300 $a XII, 225 p. 38 illus., 30 illus. in color. $b online resource.
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
338 $a online resource $b cr $2 rdacarrier
347 $a text file $b PDF $2 rda
490 1 $a The ICT and Evolution of Work, $x 2662-4249
505 0 $a Introduction -- How the COVID-19 Pandemic is Reshaping the Education Service -- Rethinking Higher Education Post COVID-19 -- Asian University Leader Perspectives -- Transformative Value Co-creation in Healthcare Services in the COVID-19 Era.
506 0 $a Open Access
520 $a This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.
650 2 4 $a Services. $3 1020857
650 2 4 $a Business and Management, general. $3 1069500
650 1 4 $a Human Resource Management. $3 784571
650 0 $a Service industries. $3 560401
650 0 $a Management science. $3 719678
650 0 $a Business. $3 558617
650 0 $a Personnel management. $3 554912
700 1 $a Han, Spring H. $e editor. $4 edt $4 http://id.loc.gov/vocabulary/relators/edt $3 1357867
700 1 $a Lee, Jungwoo. $4 edt $4 http://id.loc.gov/vocabulary/relators/edt $3 1103788
710 2 $a SpringerLink (Online service) $3 593884
773 0 $t Springer Nature eBook
776 0 8 $i Printed edition: $z 9789813341258
776 0 8 $i Printed edition: $z 9789813341272
776 0 8 $i Printed edition: $z 9789813341289
830 0 $a The ICT and Evolution of Work, $x 2662-4249 $3 1357868
856 4 0 $u https://doi.org/10.1007/978-981-33-4126-5
912 $a ZDB-2-BUM
912 $a ZDB-2-SXBM
912 $a ZDB-2-SOB
950 $a Business and Management (SpringerNature-41169)
950 $a Business and Management (R0) (SpringerNature-43719)