• Perfect phrases for dealing with difficult people = hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: Perfect phrases for dealing with difficult people/ Susan F. Benjamin.
    Reminder of title: hundreds of ready-to-use phrases for handling conflict, confrontations, and challenging personalities /
    Author: Benjamin, Susan,
    Published: New York :McGraw-Hill, : c2008.,
    Description: xi, 226 p.
    Subject: Interpersonal relations. -
    Online resource: Click for full text (McGrawHill)
    ISBN: 0071493042 (alk. paper)
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