Record Type: |
Language materials, printed
: Monograph/item
|
Title/Author: |
CRM at the speed of light/ Paul Greenberg. |
Reminder of title: |
social CRM strategies, tools, and techniques for engaging your customers / |
Author: |
Greenberg, Paul. |
Published: |
New York :McGraw-Hill, : c2010., |
Description: |
xxvi, 662 p. :ill. : |
Subject: |
Customer relations - Management. - |
Online resource: |
Click for full text (McGrawHill) |
ISBN: |
9780071590457 |