• CRM at the speed of light = social CRM strategies, tools, and techniques for engaging your customers /
  • Record Type: Language materials, printed : Monograph/item
    Title/Author: CRM at the speed of light/ Paul Greenberg.
    Reminder of title: social CRM strategies, tools, and techniques for engaging your customers /
    Author: Greenberg, Paul.
    Published: New York :McGraw-Hill, : c2010.,
    Description: xxvi, 662 p. :ill. :
    Subject: Customer relations - Management. -
    Online resource: Click for full text (McGrawHill)
    ISBN: 9780071590457
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