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Social Workers and Case Managers Coping with Supports to Mitigate Workplace Stress.

紀錄類型:	書目-語言資料,手稿 : Monograph/item
正題名/作者:	Social Workers and Case Managers Coping with Supports to Mitigate Workplace Stress./
作者:	Sampson, Franzeska.
面頁冊數:	1 online resource (259 pages)
附註:	Source: Dissertations Abstracts International, Volume: 85-04, Section: B.
Contained By:	Dissertations Abstracts International85-04B.
標題:	Social work. -
電子資源:	click for full text (PQDT)
ISBN:	9798380611619

Social Workers and Case Managers Coping with Supports to Mitigate Workplace Stress.
Sampson, Franzeska.

Social Workers and Case Managers Coping with Supports to Mitigate Workplace Stress. - 1 online resource (259 pages)

Source: Dissertations Abstracts International, Volume: 85-04, Section: B.

Thesis (Ed.D.)--Grand Canyon University, 2023.

Includes bibliographical references

The homelessness crisis has mandated increased social service employees to work with this population. Working in a homeless shelter entails consistent exposure to stress due to the frequency of serving a population with various traumatic pasts. The purpose of this qualitative descriptive study was to explore how social workers and case managers cope with internal and external supports to mitigate workplace stress in NYC family homeless shelters. This qualitative descriptive study utilized Lazarus and Folkman's Transactional model of stress and coping. This study's purpose was to answer the following questions RQ1: How do social workers and case managers cope with workplace stress in homeless family shelters? RQ2: How do social workers and case managers cope with internal and external supports to mitigate workplace stress in homeless family shelters? The study's sample criteria were employed for at least six months, and employed as a social worker or case manager, in a family shelter in NYC. Data were collected from an online Google Docs questionnaire for demographic, one-on-one interviews, and two focus group interviews. The data were analyzed using Braun & Clarke's (2006) thematic analysis with inductive coding. RQ1 produced four themes: Dysfunctional behaviors, Supervisor Involvement, Self-Care Practices, and Resilience. RQ2 produced three themes: Utilized job resource, Low Work Productivity, and Incentives. The study presented recommendations for future studies and practical implications.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2024

Mode of access: World Wide Web

ISBN: 9798380611619Subjects--Topical Terms:

1008643
Social work.
Subjects--Index Terms:

Coping mechanismsIndex Terms--Genre/Form:

554714
Electronic books.

Social Workers and Case Managers Coping with Supports to Mitigate Workplace Stress.
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504 $a Includes bibliographical references
520 $a The homelessness crisis has mandated increased social service employees to work with this population. Working in a homeless shelter entails consistent exposure to stress due to the frequency of serving a population with various traumatic pasts. The purpose of this qualitative descriptive study was to explore how social workers and case managers cope with internal and external supports to mitigate workplace stress in NYC family homeless shelters. This qualitative descriptive study utilized Lazarus and Folkman's Transactional model of stress and coping. This study's purpose was to answer the following questions RQ1: How do social workers and case managers cope with workplace stress in homeless family shelters? RQ2: How do social workers and case managers cope with internal and external supports to mitigate workplace stress in homeless family shelters? The study's sample criteria were employed for at least six months, and employed as a social worker or case manager, in a family shelter in NYC. Data were collected from an online Google Docs questionnaire for demographic, one-on-one interviews, and two focus group interviews. The data were analyzed using Braun & Clarke's (2006) thematic analysis with inductive coding. RQ1 produced four themes: Dysfunctional behaviors, Supervisor Involvement, Self-Care Practices, and Resilience. RQ2 produced three themes: Utilized job resource, Low Work Productivity, and Incentives. The study presented recommendations for future studies and practical implications.
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538 $a Mode of access: World Wide Web
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653 $a Internal supports
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653 $a Workplace stress
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