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Customer relationship management : =...

~

Buttle, Francis.

Customer relationship management : = concepts and technologies /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer relationship management :/ Francis Buttle.
其他題名:	concepts and technologies /
作者:	Buttle, Francis.
出版者:	Amsterdam ;Butterworth-Heinemann, : 2009.,
面頁冊數:	xix, 500 p. :ill. ; : 25 cm.;
附註:	Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
標題:	Customer relations - Management. -
ISBN:	1856175227 (pbk.)

Customer relationship management : = concepts and technologies /
Buttle, Francis.

Customer relationship management :concepts and technologies /Francis Buttle. - 2nd ed. - Amsterdam ;Butterworth-Heinemann,2009. - xix, 500 p. :ill. ;25 cm.

Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.

Includes bibliographical references and index.

ISBN: 1856175227 (pbk.)Subjects--Topical Terms:

562873
Customer relations
--Management.

LC Class. No.: HF5415.5 / .B88 2009

Dewey Class. No.: 658.812

Customer relationship management : = concepts and technologies /
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020 $a 9781856175227 (pbk.) : $c NT2012
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040 $a DLC $c NFU
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050 4 $a HF5415.5 $b .B88 2009
082 0 4 $2 22 $a 658.812
100 1 $a Buttle, Francis. $3 596355
245 1 0 $a Customer relationship management : $b concepts and technologies / $c Francis Buttle.
250 $a 2nd ed.
260 $a Amsterdam ; $a London : $c 2009. $b Butterworth-Heinemann,
300 $a xix, 500 p. : $b ill. ; $c 25 cm.
500 $a Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
504 $a Includes bibliographical references and index.
650 0 $a Customer relations $x Management. $3 562873

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