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Voice-of-the-Customer Marketing = A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Voice-of-the-Customer Marketing/ by Ernan Roman.
Reminder of title:	A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /
Author:	Roman, Ernan.
Published:	New York :McGraw-Hill, : 2011.,
Description:	248 p.
Subject:	Relationship marketing. -
Online resource:	https://lb30.libraryandbook.net/Book_detial/EB978007174083801
ISBN:	007174083X

Voice-of-the-Customer Marketing = A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /
Roman, Ernan.

Voice-of-the-Customer MarketingA Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /[electronic resources] :by Ernan Roman. - 1st ed. - New York :McGraw-Hill,2011. - 248 p.

ISBN: 007174083XSubjects--Topical Terms:

561927
Relationship marketing.

LC Class. No.: HF5415.55 / .R66

Dewey Class. No.: 658.8/12

Voice-of-the-Customer Marketing = A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay /
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245 1 0 $a Voice-of-the-Customer Marketing $h [electronic resources] : $b A Revolutionary 5-Step Process to Create Customers Who Care, Spend, and Stay / $c by Ernan Roman.
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