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Customer relationship management and...

Varajão, João, (1972-)

Customer relationship management and the social and semantic web = enabling cliens conexus /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	Customer relationship management and the social and semantic web/ Ricardo Colomo-Palacios, João Varajão, and Pedro Soto-Acosta, editors.
其他題名:	enabling cliens conexus /
其他作者:	Colomo-Palacios, Ricardo,
出版者:	Hershey, Pa. :IGI Global, : c2012.,
面頁冊數:	xvi, 342 p. :ill. ; : 29 cm.;
標題:	Customer relations - Management. -
電子資源:	http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-044-6
ISBN:	9781613500453 (electronic bk.)

Customer relationship management and the social and semantic web = enabling cliens conexus /
Customer relationship management and the social and semantic webenabling cliens conexus /[electronic resource] :Ricardo Colomo-Palacios, João Varajão, and Pedro Soto-Acosta, editors. - Hershey, Pa. :IGI Global,c2012. - xvi, 342 p. :ill. ;29 cm.

Includes bibliographical references.

ISBN: 9781613500453 (electronic bk.) Subjects--Topical Terms:

562873
Customer relations
--Management.

LC Class. No.: HF5415.5 / .C83614 2012e

Dewey Class. No.: 658.8/1202854678

Customer relationship management and the social and semantic web = enabling cliens conexus /
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010 $z 2011026073
020 $a 9781613500453 (electronic bk.)
020 $a 9781613500446 (hardcover)
020 $a 9781613500460 (print & perpetual access)
035 $a (CaBNVSL)gtp00549555
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040 $a CaBNVSL $c CaBNVSL $d CaBNVSL
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245 0 0 $a Customer relationship management and the social and semantic web $h [electronic resource] : $b enabling cliens conexus / $c Ricardo Colomo-Palacios, João Varajão, and Pedro Soto-Acosta, editors.
260 $a Hershey, Pa. : $b IGI Global, $c c2012.
300 $a xvi, 342 p. : $b ill. ; $c 29 cm.
504 $a Includes bibliographical references.
650 0 $a Customer relations $x Management. $3 562873
650 0 $a Semantic Web. $3 559260
650 0 $a Online social networks. $3 565357
700 1 $a Colomo-Palacios, Ricardo, $d 1973- $3 864574
700 1 $a Varajão, João, $d 1972- $3 864575
700 1 $a Soto-Acosta, Pedro, $d 1979- $3 864576
710 2 $a IGI Global. $3 805187
856 4 1 $3 Chapter PDFs via platform: $u http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-61350-044-6

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