語系:
繁體中文
English
說明(常見問題)
登入
回首頁
切換:
標籤
|
MARC模式
|
ISBD
Customer experience management : = a...
~
Schmitt, Bernd.
Customer experience management : = a revolutionary approach to connecting with your customers /
紀錄類型:
書目-語言資料,印刷品 : Monograph/item
正題名/作者:
Customer experience management :/ Bernd H. Schmitt.
其他題名:
a revolutionary approach to connecting with your customers /
作者:
Schmitt, Bernd.
出版者:
New York :Wiley, : c2003.,
面頁冊數:
xiv, 242 p. :ill. ; : 24 cm.;
標題:
Relationship marketing. -
ISBN:
0471237744 (Cloth) :
Customer experience management : = a revolutionary approach to connecting with your customers /
Schmitt, Bernd.
Customer experience management :
a revolutionary approach to connecting with your customers /Bernd H. Schmitt. - New York :Wiley,c2003. - xiv, 242 p. :ill. ;24 cm.
Includes bibliographical references (p. 231-233) and index.
ISBN: 0471237744 (Cloth) :NT1420
LCCN: 2003268732Subjects--Topical Terms:
561927
Relationship marketing.
LC Class. No.: HF5415.55 / .S35 2003
Dewey Class. No.: 658.8/12
Customer experience management : = a revolutionary approach to connecting with your customers /
LDR
:00566cam a2200157 a 4500
001
763032
008
131223s2003 nyua b 001 0 eng
010
$a
2003268732
020
$a
0471237744 (Cloth) :
$c
NT1420
035
$a
13106556
040
$a
IHG
$c
IHG
$d
DLC
$c
NFU
050
0 0
$a
HF5415.55
$b
.S35 2003
082
0 0
$a
658.8/12
$2
21
100
1
$a
Schmitt, Bernd.
$3
931482
245
1 0
$a
Customer experience management :
$b
a revolutionary approach to connecting with your customers /
$c
Bernd H. Schmitt.
260
#
$a
New York :
$c
c2003.
$b
Wiley,
300
$a
xiv, 242 p. :
$b
ill. ;
$c
24 cm.
504
$a
Includes bibliographical references (p. 231-233) and index.
650
# 0
$a
Relationship marketing.
$3
561927
650
# 0
$a
Customer relations.
$3
560399
650
# 0
$a
Customer relations
$x
Management.
$3
562873
筆 0 讀者評論
全部
圖書館3F 書庫
館藏
1 筆 • 頁數 1 •
1
條碼號
典藏地名稱
館藏流通類別
資料類型
索書號
使用類型
借閱狀態
預約狀態
備註欄
附件
E039782
圖書館3F 書庫
一般圖書(BOOK)
一般圖書
658.812 S355 2003
一般使用(Normal)
在架
0
預約
1 筆 • 頁數 1 •
1
評論
新增評論
分享你的心得
Export
取書館別
處理中
...
變更密碼[密碼必須為2種組合(英文和數字)及長度為10碼以上]
登入