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Customer sense = how the 5 senses influence buying behavior /

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Customer sense/ Aradhna Krishna.
Reminder of title:	how the 5 senses influence buying behavior /
Author:	Krishna, Aradhna.
Published:	New York :Palgrave Macmillan, : 2013.,
Description:	1 online resource (xiii, 185 p.) :ill. (some col.) . :
Subject:	Marketing - Psychological aspects. -
Online resource:	http://www.palgraveconnect.com/doifinder/10.1057/9781137346056
ISBN:	9781137346056 (electronic bk.)

Customer sense = how the 5 senses influence buying behavior /
Krishna, Aradhna.

Customer sensehow the 5 senses influence buying behavior /[electronic resource] :Aradhna Krishna. - 1st ed. - New York :Palgrave Macmillan,2013. - 1 online resource (xiii, 185 p.) :ill. (some col.) .

Includes bibliographical references and index.

Introduction -- Vision -- Audition -- Smell -- Taste -- Touch -- Conclusion.

For years, marketers have been experimenting with the senses and sensory experiences to create better perceptions of their products. Even with a product as simple as a potato chip, there are many factors that go into the experience of interacting with the chip. How it tastes, how it smells, the sound that eating it makes, and the appearance of its packaging can all influence our perception of the potato chip itself. As scientists and managers begin to recognize the importance of the senses in product design and marketing, more and more products and advertisements have become sensory in nature. Accepting the importance of the senses brings about a change in how a manager views his or her products. What changes can be made in the packaging, branding, and advertising to captivate the consumer's senses? What changes can be made to the product itself? Dr. Krishna helps managers to understand how customers relate to products on a sensory level, detailing the specific interactions unique to each sense and showing them how small sensory changes can make a huge impact. Customer Sense allows managers to unlock the secret world of sensory appeal and to craft unique products and advertisements for their businesses.

ISBN: 9781137346056 (electronic bk.)

Source: 645999Palgrave Macmillanhttp://www.palgraveconnect.comSubjects--Topical Terms:

560275
Marketing
--Psychological aspects.Index Terms--Genre/Form:

554714
Electronic books.

LC Class. No.: HF5415 / .K674 2013

Dewey Class. No.: 658.8/342

Customer sense = how the 5 senses influence buying behavior /
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520 $a For years, marketers have been experimenting with the senses and sensory experiences to create better perceptions of their products. Even with a product as simple as a potato chip, there are many factors that go into the experience of interacting with the chip. How it tastes, how it smells, the sound that eating it makes, and the appearance of its packaging can all influence our perception of the potato chip itself. As scientists and managers begin to recognize the importance of the senses in product design and marketing, more and more products and advertisements have become sensory in nature. Accepting the importance of the senses brings about a change in how a manager views his or her products. What changes can be made in the packaging, branding, and advertising to captivate the consumer's senses? What changes can be made to the product itself? Dr. Krishna helps managers to understand how customers relate to products on a sensory level, detailing the specific interactions unique to each sense and showing them how small sensory changes can make a huge impact. Customer Sense allows managers to unlock the secret world of sensory appeal and to craft unique products and advertisements for their businesses.
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