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整合PZB服務品質模式與品質機能展開法探討農會信用部服務品質-以農會信用...

廖偉年

整合PZB服務品質模式與品質機能展開法探討農會信用部服務品質-以農會信用部為例 = = A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan /

紀錄類型:	書目-語言資料,印刷品 : Monograph/item
正題名/作者:	整合PZB服務品質模式與品質機能展開法探討農會信用部服務品質-以農會信用部為例 =/ 廖偉年撰.
其他題名:	A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan /
其他題名:	A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan.
作者:	廖偉年
出版者:	雲林縣 :國立虎尾科技大學 , : 民106.01.,
面頁冊數:	[11], 121面 :圖, 表 ; : 30公分.;
附註:	指導教授：鄧程中,紀麗秋.
標題:	PZB品質模式. -
電子資源:	http://cetd.lib.nfu.edu.tw/etdservice/view_metadata?etdun=U0028-2601201715073800

整合PZB服務品質模式與品質機能展開法探討農會信用部服務品質-以農會信用部為例 = = A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan /
廖偉年

整合PZB服務品質模式與品質機能展開法探討農會信用部服務品質-以農會信用部為例 =A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan /A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan.廖偉年撰. - 初版. - 雲林縣 :國立虎尾科技大學 ,民106.01. - [11], 121面 :圖, 表 ;30公分.

指導教授：鄧程中,紀麗秋.

含參考書目.Subjects--Topical Terms:

1091842
PZB品質模式.

整合PZB服務品質模式與品質機能展開法探討農會信用部服務品質-以農會信用部為例 = = A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan /
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246 3 1 $a A Study of Applying Quality Function Deployment& Service Quality Model to Service Quality of Credit Department of Farmers’ Association – a Case Study in Taiwan.
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500 $a 碩士論文--國立虎尾科技大學財務金融系碩士班.
504 $a 含參考書目.
650 # 4 $a PZB品質模式. $3 1091842
650 # 4 $a SERVQUAL服務品質量表. $3 1091841
650 # 4 $a IPA-重要度-績效分析. $3 1091840
650 # 4 $a 品質機能展開. $3 995709
650 # 4 $a PZB quality model. $3 1091839
650 # 4 $a SERVQUAL scale. $3 1091838
650 # 4 $a IPA. $3 1003673
650 # 4 $a QFD. $3 995712
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