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The Effects of Management on Commitment in the Retail Industry.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	The Effects of Management on Commitment in the Retail Industry./
Author:	Smith, Terrance Dwayne.
Description:	1 online resource (117 pages)
Notes:	Source: Dissertation Abstracts International, Volume: 79-05(E), Section: A.
Contained By:	Dissertation Abstracts International79-05A(E).
Subject:	Business administration. -
Online resource:	click for full text (PQDT)
ISBN:	9780355501278

The Effects of Management on Commitment in the Retail Industry.
Smith, Terrance Dwayne.

The Effects of Management on Commitment in the Retail Industry. - 1 online resource (117 pages)

Source: Dissertation Abstracts International, Volume: 79-05(E), Section: A.

Thesis (D.B.A.)

Includes bibliographical references

The lack of employee commitment costs retail organizations billions of dollars annually in the form of decreased effectiveness, profits, and retention rates. The purpose of this case study was to identify effective strategies used by retail store managers that lead to employee commitment to increase business performance. The study population was 8,230 retail store managers in the Pittsburgh, Pennsylvania area. The conceptual framework for this study was the Meyer and Allen 3-component model of commitment. Participants were purposefully selected for their knowledge, experience and success in implementing effective retention strategies. Data were collected via face-to-face semistructured interviews, indirect participant observations, and archival document reviews with 5 retail store managers. The data analysis process involved organizing the interviews, color coding themes, and using NVivo software to interpret the data. Three themes emerged: Employee engagement increased employee commitment to the organization, managers decreased employee turnover by taking a personal interest in employees, and employee empowerment increased organizational commitment. Increasing employee commitment contributes to social change by providing organizational managers and leaders with important insights. Enhancing employee commitment contributes to society through increased organizational profitability resulting from improved retention strategies.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9780355501278Subjects--Topical Terms:

1148568
Business administration.
Index Terms--Genre/Form:

554714
Electronic books.

The Effects of Management on Commitment in the Retail Industry.
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100 1 $a Smith, Terrance Dwayne. $3 1181167
245 1 4 $a The Effects of Management on Commitment in the Retail Industry.
264 0 $c 2017
300 $a 1 online resource (117 pages)
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500 $a Source: Dissertation Abstracts International, Volume: 79-05(E), Section: A.
500 $a Advisers: John Hannon; Rocky Dwyer.
502 $a Thesis (D.B.A.) $c Walden University $d 2017.
504 $a Includes bibliographical references
520 $a The lack of employee commitment costs retail organizations billions of dollars annually in the form of decreased effectiveness, profits, and retention rates. The purpose of this case study was to identify effective strategies used by retail store managers that lead to employee commitment to increase business performance. The study population was 8,230 retail store managers in the Pittsburgh, Pennsylvania area. The conceptual framework for this study was the Meyer and Allen 3-component model of commitment. Participants were purposefully selected for their knowledge, experience and success in implementing effective retention strategies. Data were collected via face-to-face semistructured interviews, indirect participant observations, and archival document reviews with 5 retail store managers. The data analysis process involved organizing the interviews, color coding themes, and using NVivo software to interpret the data. Three themes emerged: Employee engagement increased employee commitment to the organization, managers decreased employee turnover by taking a personal interest in employees, and employee empowerment increased organizational commitment. Increasing employee commitment contributes to social change by providing organizational managers and leaders with important insights. Enhancing employee commitment contributes to society through increased organizational profitability resulting from improved retention strategies.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Business administration. $3 1148568
650 4 $a Management. $3 558618
655 7 $a Electronic books. $2 local $3 554714
690 $a 0310
690 $a 0454
710 2 $a ProQuest Information and Learning Co. $3 1178819
710 2 $a Walden University. $b Business Administration. $3 1148537
773 0 $t Dissertation Abstracts International $g 79-05A(E).
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10683705 $z click for full text (PQDT)