國立虎尾科技大學 |

Strategies for Measuring Quality Care in Healthcare Organizations in the United States.

紀錄類型:	書目-語言資料,手稿 : Monograph/item
正題名/作者:	Strategies for Measuring Quality Care in Healthcare Organizations in the United States./
作者:	Everhart, Chichi Kate.
面頁冊數:	1 online resource (166 pages)
附註:	Source: Dissertation Abstracts International, Volume: 79-05(E), Section: A.
Contained By:	Dissertation Abstracts International79-05A(E).
標題:	Business administration. -
電子資源:	click for full text (PQDT)
ISBN:	9780355684377

Strategies for Measuring Quality Care in Healthcare Organizations in the United States.
Everhart, Chichi Kate.

Strategies for Measuring Quality Care in Healthcare Organizations in the United States. - 1 online resource (166 pages)

Source: Dissertation Abstracts International, Volume: 79-05(E), Section: A.

Thesis (D.B.A.)

Includes bibliographical references

According to members of the Institute of Medicine, about 98,000 hospitalized patients in the United States die each year because of poor quality care. The problem of poor healthcare quality may exist in part due to limited information on effective performance measurement processes. A multiple case study design was used to gain broad insight into possible solutions to the problems of determining the quality of healthcare services using performance measurements. Hospital/healthcare organization leaders in North Carolina who had implemented optimal performance measurements for quality care were interviewed. The conceptual frameworks that served as a proposition for the study were Goldratt's theory of constraint, Deming's 14 point model and Lewin's model of the change process in human systems. The data collection process involved semistructured interviews of 12 individuals. Data sources and conceptual framework triangulations were used in the data analysis process(coding approaches, study dependability, credibility, transferability methods and case study protocol use). The themes that emerged from the study were strategies for performance measurement and strategies to enhance service quality in healthcare organizations etc. Results might contribute to social change by helping healthcare leaders and patients improve their knowledge and understanding of optimal performance measurement strategies, which may effect positive organizational changes.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9780355684377Subjects--Topical Terms:

1148568
Business administration.
Index Terms--Genre/Form:

554714
Electronic books.

Strategies for Measuring Quality Care in Healthcare Organizations in the United States.
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504 $a Includes bibliographical references
520 $a According to members of the Institute of Medicine, about 98,000 hospitalized patients in the United States die each year because of poor quality care. The problem of poor healthcare quality may exist in part due to limited information on effective performance measurement processes. A multiple case study design was used to gain broad insight into possible solutions to the problems of determining the quality of healthcare services using performance measurements. Hospital/healthcare organization leaders in North Carolina who had implemented optimal performance measurements for quality care were interviewed. The conceptual frameworks that served as a proposition for the study were Goldratt's theory of constraint, Deming's 14 point model and Lewin's model of the change process in human systems. The data collection process involved semistructured interviews of 12 individuals. Data sources and conceptual framework triangulations were used in the data analysis process(coding approaches, study dependability, credibility, transferability methods and case study protocol use). The themes that emerged from the study were strategies for performance measurement and strategies to enhance service quality in healthcare organizations etc. Results might contribute to social change by helping healthcare leaders and patients improve their knowledge and understanding of optimal performance measurement strategies, which may effect positive organizational changes.
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538 $a Mode of access: World Wide Web
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