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The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior.

紀錄類型:	書目-語言資料,手稿 : Monograph/item
正題名/作者:	The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior./
作者:	Peters, Matthew Randall.
面頁冊數:	1 online resource (93 pages)
附註:	Source: Dissertation Abstracts International, Volume: 78-07(E), Section: A.
Contained By:	Dissertation Abstracts International78-07A(E).
標題:	Business administration. -
電子資源:	click for full text (PQDT)
ISBN:	9781369608991

The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior.
Peters, Matthew Randall.

The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior. - 1 online resource (93 pages)

Source: Dissertation Abstracts International, Volume: 78-07(E), Section: A.

Thesis (D.B.A.)

Includes bibliographical references

Job stress has been associated with lower levels of job satisfaction in the workplace, and the economic performance of organizations is directly affected by employee job satisfaction. Five job stressors in particular (work-home conflict, invasion of privacy, work overload, role ambiguity, and job insecurity) have been shown to contribute the most to job stress. Organizations with high job satisfaction rates are more likely to have lower turnover, fewer accidents, higher customer satisfaction scores, and better performance. This study contributes to the literature by examining the mediating role of emotional intelligence and organizational citizenship behavior on the relationship between job stress and job satisfaction. Panel data was collected using Qualtrics and Amazon Mechanical Turk. Utilizing PLS-SEM, it was found that the named job stressors do contribute to job stress, job stress does negatively affect job satisfaction, and this relationship is partially mediated by both emotional intelligence and organizational citizenship behavior. Discussion of future research regarding job satisfaction is included.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9781369608991Subjects--Topical Terms:

1148568
Business administration.
Index Terms--Genre/Form:

554714
Electronic books.

The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior.
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500 $a Source: Dissertation Abstracts International, Volume: 78-07(E), Section: A.
500 $a Adviser: John Pearson.
502 $a Thesis (D.B.A.) $c Southern Illinois University at Carbondale $d 2016.
504 $a Includes bibliographical references
520 $a Job stress has been associated with lower levels of job satisfaction in the workplace, and the economic performance of organizations is directly affected by employee job satisfaction. Five job stressors in particular (work-home conflict, invasion of privacy, work overload, role ambiguity, and job insecurity) have been shown to contribute the most to job stress. Organizations with high job satisfaction rates are more likely to have lower turnover, fewer accidents, higher customer satisfaction scores, and better performance. This study contributes to the literature by examining the mediating role of emotional intelligence and organizational citizenship behavior on the relationship between job stress and job satisfaction. Panel data was collected using Qualtrics and Amazon Mechanical Turk. Utilizing PLS-SEM, it was found that the named job stressors do contribute to job stress, job stress does negatively affect job satisfaction, and this relationship is partially mediated by both emotional intelligence and organizational citizenship behavior. Discussion of future research regarding job satisfaction is included.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Business administration. $3 1148568
650 4 $a Management. $3 558618
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710 2 $a Southern Illinois University at Carbondale. $b Business Administration. $3 1182377
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