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The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior.

Record Type:	Language materials, manuscript : Monograph/item
Title/Author:	The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior./
Author:	Peters, Matthew Randall.
Description:	1 online resource (93 pages)
Notes:	Source: Dissertation Abstracts International, Volume: 78-07(E), Section: A.
Contained By:	Dissertation Abstracts International78-07A(E).
Subject:	Business administration. -
Online resource:	click for full text (PQDT)
ISBN:	9781369608991

The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior.
Peters, Matthew Randall.

The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior. - 1 online resource (93 pages)

Source: Dissertation Abstracts International, Volume: 78-07(E), Section: A.

Thesis (D.B.A.)

Includes bibliographical references

Job stress has been associated with lower levels of job satisfaction in the workplace, and the economic performance of organizations is directly affected by employee job satisfaction. Five job stressors in particular (work-home conflict, invasion of privacy, work overload, role ambiguity, and job insecurity) have been shown to contribute the most to job stress. Organizations with high job satisfaction rates are more likely to have lower turnover, fewer accidents, higher customer satisfaction scores, and better performance. This study contributes to the literature by examining the mediating role of emotional intelligence and organizational citizenship behavior on the relationship between job stress and job satisfaction. Panel data was collected using Qualtrics and Amazon Mechanical Turk. Utilizing PLS-SEM, it was found that the named job stressors do contribute to job stress, job stress does negatively affect job satisfaction, and this relationship is partially mediated by both emotional intelligence and organizational citizenship behavior. Discussion of future research regarding job satisfaction is included.

Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018

Mode of access: World Wide Web

ISBN: 9781369608991Subjects--Topical Terms:

1148568
Business administration.
Index Terms--Genre/Form:

554714
Electronic books.

The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior.
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100 1 $a Peters, Matthew Randall. $3 1182376
245 1 4 $a The impact of job stressors on job satisfaction as mediated by emotional intelligence and organizational citizenship behavior.
264 0 $c 2016
300 $a 1 online resource (93 pages)
336 $a text $b txt $2 rdacontent
337 $a computer $b c $2 rdamedia
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500 $a Source: Dissertation Abstracts International, Volume: 78-07(E), Section: A.
500 $a Adviser: John Pearson.
502 $a Thesis (D.B.A.) $c Southern Illinois University at Carbondale $d 2016.
504 $a Includes bibliographical references
520 $a Job stress has been associated with lower levels of job satisfaction in the workplace, and the economic performance of organizations is directly affected by employee job satisfaction. Five job stressors in particular (work-home conflict, invasion of privacy, work overload, role ambiguity, and job insecurity) have been shown to contribute the most to job stress. Organizations with high job satisfaction rates are more likely to have lower turnover, fewer accidents, higher customer satisfaction scores, and better performance. This study contributes to the literature by examining the mediating role of emotional intelligence and organizational citizenship behavior on the relationship between job stress and job satisfaction. Panel data was collected using Qualtrics and Amazon Mechanical Turk. Utilizing PLS-SEM, it was found that the named job stressors do contribute to job stress, job stress does negatively affect job satisfaction, and this relationship is partially mediated by both emotional intelligence and organizational citizenship behavior. Discussion of future research regarding job satisfaction is included.
533 $a Electronic reproduction. $b Ann Arbor, Mich. : $c ProQuest, $d 2018
538 $a Mode of access: World Wide Web
650 4 $a Business administration. $3 1148568
650 4 $a Management. $3 558618
655 7 $a Electronic books. $2 local $3 554714
690 $a 0310
690 $a 0454
710 2 $a ProQuest Information and Learning Co. $3 1178819
710 2 $a Southern Illinois University at Carbondale. $b Business Administration. $3 1182377
773 0 $t Dissertation Abstracts International $g 78-07A(E).
856 4 0 $u http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=10194871 $z click for full text (PQDT)