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The Measured Influence of Supplier C...
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Capella University.
The Measured Influence of Supplier CSR on Brand Performance Expectations in B2B Relationships.
紀錄類型:
書目-語言資料,手稿 : Monograph/item
正題名/作者:
The Measured Influence of Supplier CSR on Brand Performance Expectations in B2B Relationships./
作者:
Saurage-Altenloh, Susan M.
面頁冊數:
1 online resource (133 pages)
附註:
Source: Dissertation Abstracts International, Volume: 78-09(E), Section: A.
Contained By:
Dissertation Abstracts International78-09A(E).
標題:
Marketing. -
電子資源:
click for full text (PQDT)
ISBN:
9781369698503
The Measured Influence of Supplier CSR on Brand Performance Expectations in B2B Relationships.
Saurage-Altenloh, Susan M.
The Measured Influence of Supplier CSR on Brand Performance Expectations in B2B Relationships.
- 1 online resource (133 pages)
Source: Dissertation Abstracts International, Volume: 78-09(E), Section: A.
Thesis (Ph.D.)
Includes bibliographical references
This research investigated the effects of supplier corporate social responsibility (CSR) on buyer expectations of corporate brand performance as well as the mediating effects of brand equity on buyer expectations of brand performance. For decades, organizations have integrated CSR as a business strategy to engage multiple stakeholders in a favorable manner. Extensive literature has revealed how CSR drives brand equity to sustain a brand's competitive advantage through improved profitability and reputation in the market; it also has indicated the value of CSR as influencing brand performance. This research successfully closed gaps in the extant literature by addressing the influence of CSR as viewed by U.S. buyers in the business-to-business environment, thus explaining value creation and redistribution through the influence of stakeholder theory. A quantitative, non-experimental survey was conducted with 400 randomly selected business-to-business buyers working for U.S. companies with a minimum of 100 full-time employees. Panel respondents were screened for decision-making authority, industry, and geographic distribution to participate in the online survey. Analysis revealed that supplier CSR significantly influenced brand performance expectations of buyers, with brand equity working to enhance brand performance expectations. Confirming that supplier CSR investment translated to a competitive advantage with business-to-business customers highlighted the available potential of targeted spending by supplier organization marketing divisions to key stakeholder groups.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018
Mode of access: World Wide Web
ISBN: 9781369698503Subjects--Topical Terms:
557931
Marketing.
Index Terms--Genre/Form:
554714
Electronic books.
The Measured Influence of Supplier CSR on Brand Performance Expectations in B2B Relationships.
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This research investigated the effects of supplier corporate social responsibility (CSR) on buyer expectations of corporate brand performance as well as the mediating effects of brand equity on buyer expectations of brand performance. For decades, organizations have integrated CSR as a business strategy to engage multiple stakeholders in a favorable manner. Extensive literature has revealed how CSR drives brand equity to sustain a brand's competitive advantage through improved profitability and reputation in the market; it also has indicated the value of CSR as influencing brand performance. This research successfully closed gaps in the extant literature by addressing the influence of CSR as viewed by U.S. buyers in the business-to-business environment, thus explaining value creation and redistribution through the influence of stakeholder theory. A quantitative, non-experimental survey was conducted with 400 randomly selected business-to-business buyers working for U.S. companies with a minimum of 100 full-time employees. Panel respondents were screened for decision-making authority, industry, and geographic distribution to participate in the online survey. Analysis revealed that supplier CSR significantly influenced brand performance expectations of buyers, with brand equity working to enhance brand performance expectations. Confirming that supplier CSR investment translated to a competitive advantage with business-to-business customers highlighted the available potential of targeted spending by supplier organization marketing divisions to key stakeholder groups.
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