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Determining Best Practices for Integ...
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ProQuest Information and Learning Co.
Determining Best Practices for Integrating Marketing and Sales in Organizations : = Using the Delphi Technique.
紀錄類型:
書目-語言資料,手稿 : Monograph/item
正題名/作者:
Determining Best Practices for Integrating Marketing and Sales in Organizations :/
其他題名:
Using the Delphi Technique.
作者:
Watson, Kristin R.
面頁冊數:
1 online resource (230 pages)
附註:
Source: Dissertation Abstracts International, Volume: 79-02(E), Section: A.
標題:
Marketing. -
電子資源:
click for full text (PQDT)
ISBN:
9780355295634
Determining Best Practices for Integrating Marketing and Sales in Organizations : = Using the Delphi Technique.
Watson, Kristin R.
Determining Best Practices for Integrating Marketing and Sales in Organizations :
Using the Delphi Technique. - 1 online resource (230 pages)
Source: Dissertation Abstracts International, Volume: 79-02(E), Section: A.
Thesis (Ph.D.)--Colorado State University, 2017.
Includes bibliographical references
Using the Delphi technique; combining a thorough review of literature, with opinions of experts during three rounds of data collection, this study determined best practices for integrating marketing and sales in organizations. A purposeful, heterogeneous sample of marketing and sales executives, with a minimum of 30 years experience, in seven different industries, with 40 different organizations around the world participated as experts.
Electronic reproduction.
Ann Arbor, Mich. :
ProQuest,
2018
Mode of access: World Wide Web
ISBN: 9780355295634Subjects--Topical Terms:
557931
Marketing.
Index Terms--Genre/Form:
554714
Electronic books.
Determining Best Practices for Integrating Marketing and Sales in Organizations : = Using the Delphi Technique.
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Source: Dissertation Abstracts International, Volume: 79-02(E), Section: A.
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Using the Delphi technique; combining a thorough review of literature, with opinions of experts during three rounds of data collection, this study determined best practices for integrating marketing and sales in organizations. A purposeful, heterogeneous sample of marketing and sales executives, with a minimum of 30 years experience, in seven different industries, with 40 different organizations around the world participated as experts.
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Organizations that integrate marketing and sales can improve business performance; increase efficiency, effectiveness, customer and employee satisfaction. Eleven best practices for integrating marketing and sales in organizations were determined: communication; clearly defined roles, responsibilities and expectations; performance metrics; a customer focus; strategic planning; organizational knowledge; training and education; shared/aligned rewards; organizational intelligence (i.e. market, competitor, and customer information); lead management; and common technology platforms; resulting in the development of Watson's Integrated Marketing and Sales Best Practices (WIMS BP) model.
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