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Attrition in Workplace Online Learning Environments: A Case Study.

Record Type:	Language materials, printed : Monograph/item
Title/Author:	Attrition in Workplace Online Learning Environments: A Case Study./
Author:	Olvera, Melissa Ann.
Published:	Ann Arbor : ProQuest Dissertations & Theses, : 2019,
Description:	127 p.
Notes:	Source: Dissertation Abstracts International, Volume: 80-08(E), Section: A.
Contained By:	Dissertation Abstracts International80-08A(E).
Subject:	Educational technology. -
Online resource:	http://pqdd.sinica.edu.tw/twdaoapp/servlet/advanced?query=13809444
ISBN:	9781392008522

Attrition in Workplace Online Learning Environments: A Case Study.
Olvera, Melissa Ann.

Attrition in Workplace Online Learning Environments: A Case Study. - Ann Arbor : ProQuest Dissertations & Theses, 2019 - 127 p.

Source: Dissertation Abstracts International, Volume: 80-08(E), Section: A.

Thesis (Ed.D.)--Northcentral University, 2019.

Despite benefits of online learning in the workplace, attrition rates as high as 80% are reported in eLearning research. This case study applied an eLearning ecosystem model consisting of three components -- people, technology and services -- to investigate factors affecting attrition in an established online corporate training environment. Purposive sampling methods were employed to identify learners who completed at least 25% of the courses in a sample curriculum but did not complete the program in its entirety. Using an anonymous online questionnaire tool, qualitative data regarding course continuance was solicited via open response questions for each of the three pillars of an eLearning ecosystem model and validated by using Motivated Strategies for Learning Questionnaire (MSLQ) data subscales. Demographic data was also collected: age range and role within the subject organization. Participants conveyed technology experience level was not a detractor from curriculum completion, yet other technology factors highlighted were represented: system ease of use, network or infrastructure issues, or variety of technology formats. Service-related factors were not cited by participants as a deterrent from content completion; questionnaire data described content format and delivery format could affect continuance, however. While learners generally shared a preference for online format, feedback regarding people-related factors focused on influences from other more senior stakeholders in the organization, time management, and time commitments. Training efforts are ineffective when attrition factors are present and not minimized; studying these contributing factors permits learning and development staff to create attrition counter strategies and increase likelihood of a successful program. Future research recommendations focused on inclusion of omitted MSLQ subscales to gain further insight on learner motivation and use of age demographic or role information to expand attrition research in the people-related sector of the subject workplace online learning environment.

ISBN: 9781392008522Subjects--Topical Terms:

556755
Educational technology.

Attrition in Workplace Online Learning Environments: A Case Study.
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