Language:
English
繁體中文
Help
Login
Back
Switch To:
Labeled
|
MARC Mode
|
ISBD
Measuring Customer Experience = How ...
~
SpringerLink (Online service)
Measuring Customer Experience = How to Develop and Execute the Most Profitable Customer Experience Strategies /
Record Type:
Language materials, printed : Monograph/item
Title/Author:
Measuring Customer Experience/ by Philipp Klaus.
Reminder of title:
How to Develop and Execute the Most Profitable Customer Experience Strategies /
Author:
Klaus, Philipp.
Description:
XIV, 166 p.online resource. :
Contained By:
Springer Nature eBook
Subject:
Marketing. -
Online resource:
https://doi.org/10.1057/9781137375469
ISBN:
9781137375469
Measuring Customer Experience = How to Develop and Execute the Most Profitable Customer Experience Strategies /
Klaus, Philipp.
Measuring Customer Experience
How to Develop and Execute the Most Profitable Customer Experience Strategies /[electronic resource] :by Philipp Klaus. - 1st ed. 2015. - XIV, 166 p.online resource.
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
ISBN: 9781137375469
Standard No.: 10.1057/9781137375469doiSubjects--Topical Terms:
557931
Marketing.
LC Class. No.: HF5410-5417.5
Dewey Class. No.: 658.8
Measuring Customer Experience = How to Develop and Execute the Most Profitable Customer Experience Strategies /
LDR
:01791nam a22004095i 4500
001
964169
003
DE-He213
005
20200919110018.0
007
cr nn 008mamaa
008
201211s2015 xxk| s |||| 0|eng d
020
$a
9781137375469
$9
978-1-137-37546-9
024
7
$a
10.1057/9781137375469
$2
doi
035
$a
978-1-137-37546-9
050
4
$a
HF5410-5417.5
072
7
$a
KJS
$2
bicssc
072
7
$a
BUS043000
$2
bisacsh
072
7
$a
KJS
$2
thema
072
7
$a
KJSM
$2
thema
082
0 4
$a
658.8
$2
23
100
1
$a
Klaus, Philipp.
$e
author.
$4
aut
$4
http://id.loc.gov/vocabulary/relators/aut
$3
1259383
245
1 0
$a
Measuring Customer Experience
$h
[electronic resource] :
$b
How to Develop and Execute the Most Profitable Customer Experience Strategies /
$c
by Philipp Klaus.
250
$a
1st ed. 2015.
264
1
$a
London :
$b
Palgrave Macmillan UK :
$b
Imprint: Palgrave Macmillan,
$c
2015.
300
$a
XIV, 166 p.
$b
online resource.
336
$a
text
$b
txt
$2
rdacontent
337
$a
computer
$b
c
$2
rdamedia
338
$a
online resource
$b
cr
$2
rdacarrier
347
$a
text file
$b
PDF
$2
rda
520
$a
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
650
0
$a
Marketing.
$3
557931
650
0
$a
Economic sociology.
$3
1205833
650
0
$a
Customer relations—Management.
$3
1259384
650
0
$a
Market research.
$2
bicssc
$3
809436
650
0
$a
Leadership.
$3
562584
650
0
$a
Management.
$3
558618
650
0
$a
Industrial management.
$3
556510
650
2 4
$a
Organizational Studies, Economic Sociology.
$3
881674
650
2 4
$a
Customer Relationship Management.
$3
995421
650
2 4
$a
Market Research/Competitive Intelligence.
$3
1069050
650
2 4
$a
Business Strategy/Leadership.
$3
796119
650
2 4
$a
Innovation/Technology Management.
$3
786196
710
2
$a
SpringerLink (Online service)
$3
593884
773
0
$t
Springer Nature eBook
776
0 8
$i
Printed edition:
$z
9781137375452
776
0 8
$i
Printed edition:
$z
9781349477340
776
0 8
$i
Printed edition:
$z
9781349477333
776
0 8
$i
Printed edition:
$z
9781349958436
856
4 0
$u
https://doi.org/10.1057/9781137375469
912
$a
ZDB-2-PBM
912
$a
ZDB-2-SXBM
950
$a
Palgrave Business & Management Collection (SpringerNature-41135)
950
$a
Business and Management (R0) (SpringerNature-43719)
based on 0 review(s)
Multimedia
Reviews
Add a review
and share your thoughts with other readers
Export
pickup library
Processing
...
Change password
Login