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概要
書目資訊
主題
Customer services - Management.
概要
作品:
17 作品在 6 項出版品 6 種語言
書目資訊
How to profitably delight your customers
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Service Chain Management = Technology Innovation for the Service Business /
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Supply chain management : = strategy, planning, and operation /
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The real-time contact center
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The future of retail banking = delivering value to global customers /
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Mobile support in customer loyalty management = an architectural framework /
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Supply chain management : = strategy, planning, and operation /
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Values-based service for sustainable business = lessons from IKEA /
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The best service is no service : = how to liberate your customers from customer service, keep them happy, and control costs /
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Putting stakeholder management into practice
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Service is front stage = positioning services for value advantage /
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Demand-driven inventory optimization and replenishment : = creating a more efficient supply chain /
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Project stakeholder management /
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Solution business = building a platform for organic growth /
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Customer service training
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(書目-語言資料,印刷品)
The real-time contact center
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(書目-語言資料,印刷品)
The future of retail banking = delivering value to global customers /
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(書目-語言資料,印刷品)
更多
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主題
Financial services industry.
Business logistics.
Materials management.
Business Strategy/Leadership.
Corporations
Banks and banking.
Computer Appl. in Administrative Data Processing.
Mobile communication systems.
Delivery of goods
Value.
Project management.
Ikea (Firm)
Information Systems Applications (incl.Internet)
Sustainable development.
Marketing channels
Organization/Planning.
Inventory control.
Customer services
Management of Computing and Information Systems.
Customer loyalty.
Physical distribution of goods
Economics/Management Science.
Production/Logistics/Supply Chain Management.
Service industries.
Management.
Industrial procurement.
Total quality management.
Business Information Systems.
Sales/Distribution/Call Center/Customer Service.
Service industries
Customer relations
Organisatieontwikkeling.
Commerci�ele dienstverlening.
Call centers
Supply and demand.
Consumer satisfaction.
Innovation/Technology Management.
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