Customer services - Technological innovations.

Service innovation : = how to go from customer needs to breakthrough services / by: (書目-語言資料,印刷品)

Niche envy = marketing discrimination in the digital age / by: (書目-語言資料,印刷品)

High-tech, high-touch customer service : = inspire timeless loyalty in the demanding new world of social commerce / by: (書目-語言資料,印刷品)

The compliance business and its customers by: (書目-語言資料,印刷品)

Cases on managing e-services by: (書目-語言資料,印刷品)

Trends in e-business, e-services, and e-commerce : = impact of technology on goods, services, and business transactions / by: (書目-語言資料,印刷品)

Progressive trends in knowledge and system-based science for service innovation / by: (書目-語言資料,印刷品)

Artificial intelligence along the customer journey = a customer experience perspective / by: (書目-語言資料,印刷品)

Social media.

Artificial intelligence.

Customer Relationship Management.

Innovation and Technology Management.

Digital Marketing.

BUSINESS & ECONOMICS / Customer Relations

Customer services

Electronic commerce

Consumer profiling.

Marketing

System theory.

Customer relations

Electronic commerce.

Customer services.

Knowledge, Theory of.

Customer loyalty.

Market segmentation.

Consumer Behavior.

Small business

Service industries