顧客滿意度

探討連鎖餐飲之服務品質、顧客滿意度與顧客忠誠度-以虎尾食神滷味為例 = = A Study of the Service Quality , Customer Satisfaction & Loyalty in the Chain Food & Beverage Industry -Using Huwei Iron Chef lo mei as an Example / by: (書目-語言資料,印刷品)

像滿足情人那樣滿足顧客 = 品牌背後的秘密 = To satisfy the customer as to satisfy the lover / by: (書目-語言資料,印刷品)

雲林縣國民小學學校行政服務品質與內部顧客滿意度之關係研究 = = A Study on the Relationship between Administration Service Quality and Internal Customers Satisfaction in Elementary Schools of Yunlin County / by: (書目-語言資料,印刷品)

整合Kano二維品質模式與IPA建構英文電子教材於智慧型產品品質要素 = = Integrating Kano Model and IPA into the Construction of English Teaching Materials in Intelligent Product Quality Factors / by: (書目-語言資料,印刷品)

顧客參與和服務人員的服務投入對顧客滿意度的影響-以美髮業為例 = = The Influence of Customer Participation and Service Involvement on Customer Satisfaction Taking the Hair Beauty Industry as an Example / by: (書目-語言資料,印刷品)

運用PZB模式探討銀行之服務品質、顧客滿意度與顧客忠誠度－以雲林某銀行為例 = = Using PZB Model to Investigate Bank’s Service Quality, Customer Satisfaction and Loyalty-Take A Bank in Yunlin County as an Example / by: (書目-語言資料,印刷品)

銀行服務品質、企業形象與顧客滿意度之研究 = = Relationship among Bank’s Service Quality, Corporate Image and Customer Satisfaction / by: (書目-語言資料,印刷品)

知覺價格，知覺犧牲，知覺品質，知覺價值，品牌形象與顧客滿意度之研究－以臺灣飲料為例 = = The Relationships among Perceived Price, Perceived Sacrifice, Perceived Quality, Perceived Value, Brand Image and Customer Satisfaction– An Empirical Study of Taiwan Packaged Beverage / by: (書目-語言資料,印刷品)

銀行理財專員服務品質、企業形象與顧客滿意度之研究：以H銀行為例 = = A Study of the Relationships Among Service Quality,Corporate Image, and Customer Satisfaction：A Case Study of Financial Specialist for H Bank / by: (書目-語言資料,印刷品)

運用IPA調查顧客滿意度─以虎尾全聯福利中心林森店為例 = = Apply IPA to Investigate Customer Satisfaction：A Case Study on PX Mart, Linsen Branch, Huwei / by: (書目-語言資料,印刷品)

鞋類行銷服務品質滿意度研究－以R行銷公司為例 = = A Research of Service Quality Satisfaction for Footwear Marketing: A Case Study of R Company / by: (書目-語言資料,印刷品)

品牌形象對顧客滿意度與忠誠度的影響：以喜樂水餃為例 = = Effect of the Brand Image on the Customer Satisfaction and Loyalty: A Case Study of Joy Dumplings / by: (書目-語言資料,印刷品)

服務品質、顧客滿意度與顧客忠誠度關係之研究-以雲林區臺灣大哥大門市為例 = = A Study of the Relationships between Service Quality, Customer Satisfaction and Customer Loyalty - Case from Taiwan Mobile Stores in Yunlin / by: (書目-語言資料,印刷品)

金融業服務品質、企業形象與顧客滿意度之關聯性研究-以C銀行為例 = = The Research on Relationships among Service Quality, Corporate Image, and Customer Satisfaction: A Case Study of Financial Industry for C Bank / by: (書目-語言資料,印刷品)

運用Kano模式與IPA評估蒙古旅館服務品質 = = The service quality evaluation of Mongolian hotels through applying Kano model and IPA / by: (書目-語言資料,印刷品)