Total quality management.
概要
作品: | 80 作品在 37 項出版品 37 種語言 |
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書目資訊
The new gold standard = 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /
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Total performance scorecard = redefining management to achieve performance with integrity /
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Performance measurement in the 21st century = from performance measurement to performance management /
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Six Sigma for business excellence = a manager's guide to supervising Six Sigma projects and teams /
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The lean six sigma black belt handbook : = tools and methods for process acceleration /
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The success paradigm = creating organizational effectiveness through quality and strategy /
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Strategic continuous process improvement : = which quality tools to use, and when to use them /
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Toyota kata : = managing people for improvement, adaptiveness, and superior results /
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Statistical and managerial techniques for six sigma methodology : = theory and application /
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The 12 principles of manufacturing excellence = a leader's guide to achieving and sustaining excellence /
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Managing process innovation through exploitation and exploration = a study on combining TQM and BPR in the Norwegian industry /
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Statistical and managerial techniques for six sigma methodology : = theory and application /
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Managing and improving quality : = integrating quality, statistical methods and process control /
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Innovative quality improvements in operations = introducing emergent quality management /
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