service quality.

繳款機制與報名意願關聯性之分析--以馬拉松賽事為例 = = The Analysis of the Relationship between Payment Mechanism and Registration Willingness——An Example of Marathon Games / by: (書目-語言資料,印刷品)

滿意度與忠誠度影響因素之研究-以臺灣中部地區銀行保險客戶為例 = = A Study on the Factors Affecting Satisfaction and Loyalty:An Example of Bancassurance Customers in the Middle of Taiwan / by: (書目-語言資料,印刷品)

金融業服務品質、企業形象與顧客滿意度之關聯性研究-以C銀行為例 = = The Research on Relationships among Service Quality, Corporate Image, and Customer Satisfaction: A Case Study of Financial Industry for C Bank / by: (書目-語言資料,印刷品)

越南便利商店服務品質對顧客滿意之影響探討 = = Impact of Service Quality on Customer Satisfaction of Vietnamese Convenience Stores / by: (書目-語言資料,印刷品)

運用Kano模式與IPA評估蒙古旅館服務品質 = = The service quality evaluation of Mongolian hotels through applying Kano model and IPA / by: (書目-語言資料,印刷品)

應用IPA分析與二維品質模式於7-ELEVEn服務品質之研究 = = Application of IPA Analysis and Two-Dimensional Quality Model in 7 - ELEVEn Research on Service Quality / by: (書目-語言資料,印刷品)

應用IPA分析與二維品質模式於台灣高鐵苗栗、彰化及雲林站服務品質之研究 = = A Study of Service Quality using IPA Analysis and Two-Dimensional Quality Model on three Taiwan High Speed Rail stations :Miaoli, Changhua and Yunlin / by: (書目-語言資料,印刷品)

有機餐廳服務品質、知覺價值對再消費意願的影響-以生機廚房為例 = = Impact of Service Quality, and Perceived Value on Repurchase Intention –A Case Study of Organic Kitchen / by: (書目-語言資料,印刷品)

運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 = = Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station / by: (書目-語言資料,印刷品)

運用服務品質缺口模式探討家事清潔服務業服務品質認知差異～以某清潔公司為例 = = Applying Gap Model of Service Quality to Investigate Perceived　Differences in Family service cleaning industry　Service Quality～A Case Study of cleanliness company / by: (書目-語言資料,印刷品)

軍訓教官領導風格、服務品質與學生滿意度之研究 = = Research on Leadership Style, Service Quality and Students'Satisfaction of Military Training Instructors / by: (書目-語言資料,印刷品)

以內部顧客為觀點探討醫院主計單位關鍵服務品質之研究-以個案醫院為例 = = Research on the Key Service Quality of the Hospital Accounting Unit from the Viewpoint of Internal Customers- Take the case hospital as an example / by: (書目-語言資料,印刷品)

顧客忠誠度影響因素之研究:以泰國 Shopee 為例 = = An Investigation of Factors Affecting Customer Loyalty through Shopee in Thailand / by: (書目-語言資料,印刷品)

線上教育訓練服務品質之探討 - Kano模式的應用分析 = = A Study of Service Quality for Online Training - An Application of Kano Model / by: (書目-語言資料,印刷品)

服務品質與科技接受模式對消費意向之影響-以Foodpanda為例 = = The Influence of Service Quality and Technology Acceptance Model on Consumption Intention :: Evidence from Foodpanda in Taiwan / by: (書目-語言資料,印刷品)

運用失效模式與效應分析探討汽車維修品質不良因素−以中部某汽車維修服務廠為例 = = Using FMEA to Investigate the Factors of Poor Automobile Maintenance Quality- A Case of an Automobile Service Factory in the Central Region of Taiwan / by: (書目-語言資料,印刷品)

應用Kano二維品質模式分析鐵道文化園區之服務品質–以台糖公司蒜頭糖廠蔗埕文化園區為例 = = Applying Kano Model to Analyze the Service Quality of Railway Cultural Park - Taking Taiwan Sugar Company's Suantou Sugar Factory Cultural Park as an Example / by: (書目-語言資料,印刷品)

服務品質、品牌形象及顧客忠誠度對再購買意願之影響-以社頭某早餐店為例 = = The Impact of Service Quality, Brand Image and Customer Loyalty on Repurchase Intention - Taking a Breakfast Restaurant in Shetou as an Example / by: (書目-語言資料,印刷品)

應用KANO模式探討餐廳之服務品質-以一蘭拉麵為例 = = Applying the KANO Model to Explore Service Quality in the Restaurants - The Case of Ichiran Ramen / by: (書目-語言資料,印刷品)