Total quality management.
Overview
| Works: | 81 works in 37 publications in 37 languages | |
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Titles
Business performance measurement : = unifying theories and integrating practice /
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Rethinking performance measurement : = beyond the balanced scorecard /
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The new gold standard = 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company /
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Quality management practice in manufacturing industry : = the effect of total quality management on operational performance in manufacturing industry in dire dawa /
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Total organizational excellence = achieving world-class performance /
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Total performance scorecard = redefining management to achieve performance with integrity /
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Performance measurement in the 21st century = from performance measurement to performance management /
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Six Sigma for business excellence = a manager's guide to supervising Six Sigma projects and teams /
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Demystifying six sigma = a company-wide approach to continuous improvement /
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Management decision. Vol. 44, No. 2,. Qualitative methods in management research
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The lean six sigma black belt handbook : = tools and methods for process acceleration /
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Quality management : = creating and sustaining organizational effectiveness /
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The success paradigm = creating organizational effectiveness through quality and strategy /
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Reinventing lean = introducing lean management into the supply chain /
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Strategic six sigma for champions : = keys to sustainable competitive advantage /
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Strategic continuous process improvement : = which quality tools to use, and when to use them /
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Fundamentals of total quality management = process analysis and improvement /
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Implementing Six Sigma and Lean : = a practical guide to tools and techniques /
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Toyota kata : = managing people for improvement, adaptiveness, and superior results /
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Design for six sigma + leantoolset = mindset for successful innovations /
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Systems thinking = from heresy to practice : public and private sector studies /
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Calculating the human = universal calculability in the age of quality assurance /
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Service is front stage = positioning services for value advantage /
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Statistical and managerial techniques for six sigma methodology : = theory and application /
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The 12 principles of manufacturing excellence = a leader's guide to achieving and sustaining excellence /
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Managing process innovation through exploitation and exploration = a study on combining TQM and BPR in the Norwegian industry /
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Intelligent decision making in quality management = theory and applications /
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Statistical and managerial techniques for six sigma methodology : = theory and application /
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Managing and improving quality : = integrating quality, statistical methods and process control /
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The global quality management system : = improvement through systems thinking /
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Building quality management systems : = selecting the right methods and tools /
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Innovative quality improvements in operations = introducing emergent quality management /
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Achieving organizational excellence = a quality management program for culturally diverse organizations /
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Improving business performance = a project portfolio management approach /
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