Consumer satisfaction.

User unfriendly = consumer struggles with personal technologies, fromclocks and sewing machines to cars and computers / by: (書目-語言資料,印刷品)

Developing churn models using data mining techniques and social network analysis / by: (書目-語言資料,印刷品)

The perception of quality = mapping product and service quality to consumer perceptions / by: (書目-語言資料,印刷品)

Empowering brands with customer integration = classification, benefits and success factors / by: (書目-語言資料,印刷品)

The influence of culture and personality on customer satisfaction = an empirical analysis across countries / by: (書目-語言資料,印刷品)

Delivering effective social customer service = how to redefine the way you manage customer experience and your corporate reputation / by: (書目-語言資料,印刷品)

The lean product playbook = how to innovate with minimum viable products and rapid customer feedback / by: (書目-語言資料,印刷品)

Service-Ability = create a customer centric culture and achieve competitive advantage / by: (書目-語言資料,印刷品)

From voices to results : = voice of customer questions, tools, and analysis : proven techniques for understanding and engaging with your customers / by: (書目-語言資料,印刷品)

Parametric and nonparametric statistics for sample surveys and customer satisfaction data by: (書目-語言資料,印刷品)

The lean product playbook : = how to innovate with minimum viable products and rapid customer feedback / by: (書目-語言資料,印刷品)

Building brand experiences : = a practical guide to retaining brand relevance / by: (書目-語言資料,印刷品)

An introduction to industrial service design by: (書目-語言資料,印刷品)

The satisfaction of change = how knowledge and innovation overcome loyalty in decision-making processes / by: (書目-語言資料,印刷品)

價值連城 = 師法全球頂尖企業、打贏市場領導權之戰 / by: (書目-語言資料,印刷品)

Customer experience design book : = simplest way to understand the fundamentals of customer experience in the digital age : helps in getting international CCXP certification includes 100 practice questions / by: (書目-語言資料,印刷品)

Building brand experiences : = a practical guide to retaining brand relevance / by: (書目-語言資料,印刷品)

Corporate brand design : = developing and managing brand identity / by: (書目-語言資料,印刷品)

Sell the brand first = how to sell your brand and create lasting customer loyalty / by: (書目-語言資料,印刷品)

The power to predict = how real-time businesses anticipate customer needs, create opportunities, and beat the competition / by: (書目-語言資料,印刷品)

Sustainable consumption experience and business models in the modern world by: (書目-語言資料,印刷品)

Customer-centric innovation in finance : = leveraging human insights to drive product innovation in the digital age / by: (書目-語言資料,印刷品)

The solution-centric organization by: (書目-語言資料,印刷品)