服務品質.

提升顧客服務品質準則之分析與探討—以餐飲業為例 = = An Investigation of Criteria to Improve Customer Service Quality—A Case Study of Food Service Industry / by: (Language materials, printed)

單身趨勢對於消費者購買行為之影響：以比較臺灣虛擬整合的超市的單身與非單身消費者為例 = = The Single and Non-single Consumer Behaviors of Click-and-mortar Supermarket Chains / by: (Language materials, printed)

雲林縣國民小學學校行政服務品質與內部顧客滿意度之關係研究 = = A Study on the Relationship between Administration Service Quality and Internal Customers Satisfaction in Elementary Schools of Yunlin County / by: (Language materials, printed)

運用缺口模式探討學校服務品質認知差異～以某國民小學為例 = = Applying Gap Model to Investigate Perceived Differences in School Service Quality～A Case Study of Elementary School / by: (Language materials, printed)

改善門診等候時間服務品質之研究 = = Improving the Service Quality of Waiting Time on Outpatient Department / by: (Language materials, printed)

行動裝置雲端應用服務之探討 = = A Study of Cloud Application Services for Mobile Devices / by: (Language materials, printed)

整合Kano二維品質模式與品質機能展開應用於肯德基服務品質之研究 = = Integrating Kano Two-Dimensional Quality Model And Quality Function Deployment Into The Study Of Kentucky Service Quality / by: (Language materials, printed)

運用PZB模式探討銀行之服務品質、顧客滿意度與顧客忠誠度－以雲林某銀行為例 = = Using PZB Model to Investigate Bank’s Service Quality, Customer Satisfaction and Loyalty-Take A Bank in Yunlin County as an Example / by: (Language materials, printed)

整合SERVQUAL和Kano模式與品質機能展開應用於全聯福利中心服務品質之研究 = = An Application of Integrating SERVQUAL and Kano’s model into Quality Function Deployment for Pxmart Company’s Service Quality / by: (Language materials, printed)

運用JCM和Kano模式探討企業內部服務品質對員工工作滿意度之影響研究－以台鐵台中工務段為例 = = Apply Job Characteristics Model and Kano’s Model to Business Internal Service Quality on the Employee Job Satisfaction－A Case Study of Tai-chung Construction Branch from Taiwan Railways Administration / by: (Language materials, printed)

醫療物流中心服務品質改善之研究－以中部某醫學中心體系為例 = = Service Quality Improvement of Medical Logistics Center: A Case Study of a Medical Center in Middle Taiwain / by: (Language materials, printed)

應用二維品質模式與IPA分析於輪胎製造業服務品質之研究－以正新輪胎為例 = = Applying Two-Dimension Quality Model and IPA analysis on the Service Quality of Tire Manufacturer：A Case Study of Cheng-Shin Tire Company / by: (Language materials, printed)

銀行服務品質、企業形象與顧客滿意度之研究 = = Relationship among Bank’s Service Quality, Corporate Image and Customer Satisfaction / by: (Language materials, printed)

繳款機制與報名意願關聯性之分析--以馬拉松賽事為例 = = The Analysis of the Relationship between Payment Mechanism and Registration Willingness——An Example of Marathon Games / by: (Language materials, printed)

運用IPA調查顧客滿意度─以虎尾全聯福利中心林森店為例 = = Apply IPA to Investigate Customer Satisfaction：A Case Study on PX Mart, Linsen Branch, Huwei / by: (Language materials, printed)

醫療物流中心服務品質與滿意度之研究—以中部某醫學中心體系為例 = = Service Quality and Satisfaction of Medical Logistics Center: A case Study of a Medical Center in Middle Taiwan / by: (Language materials, printed)

農會信用部服務品質、顧客滿意度與顧客忠誠度之研究－以雲林縣二崙鄉農會信用部為例 = = The Study of Service Quality, Customer Satisfaction and Loyalty in the Credit Department of Farmers’ Association: A Case Study of Erlun Farmers’ Association / by: (Language materials, printed)

滿意度與忠誠度影響因素之研究-以臺灣中部地區銀行保險客戶為例 = = A Study on the Factors Affecting Satisfaction and Loyalty:An Example of Bancassurance Customers in the Middle of Taiwan / by: (Language materials, printed)

連續假期交通購票排隊成因探究－以臺鐵為例 = = Queue to Purchase Transportation Tickets in a Continuous Holiday - A Case Study of the Ticketing System of Taiwan Railway / by: (Language materials, printed)

運用IPA模式探討游泳池之服務品質-以虎尾新湯園游泳池為例 = = Using Importance-Performance Analysis to study Service Quality of Swimming Pool- A case study of Xin-Ton-Yuan Swimming Pool, Huwei / by: (Language materials, printed)

服務品質、顧客滿意度與顧客忠誠度關係之研究-以雲林區臺灣大哥大門市為例 = = A Study of the Relationships between Service Quality, Customer Satisfaction and Customer Loyalty - Case from Taiwan Mobile Stores in Yunlin / by: (Language materials, printed)

金融業服務品質、企業形象與顧客滿意度之關聯性研究-以C銀行為例 = = The Research on Relationships among Service Quality, Corporate Image, and Customer Satisfaction: A Case Study of Financial Industry for C Bank / by: (Language materials, printed)

雲林縣小型國民小學人事行政業務服務品質與滿意度之研究 = = A Study on the Personnel Administration’s Service Quality and Satisfaction of Small Elementary Schools in Yunlin County / by: (Language materials, printed)

越南便利商店服務品質對顧客滿意之影響探討 = = Impact of Service Quality on Customer Satisfaction of Vietnamese Convenience Stores / by: (Language materials, printed)

運用Kano模式與IPA評估蒙古旅館服務品質 = = The service quality evaluation of Mongolian hotels through applying Kano model and IPA / by: (Language materials, printed)

網路銀行服務品質對客戶滿意度和客戶忠誠度影響之研究-以越南為例 = = Service Quality, Customer Satisfaction, Customer Loyalty of Internet Banking in Vietnam / by: (Language materials, printed)

應用PZB服務品質模型與IPA分析於監理機關服務品質與顧客滿意度之研究 = = Using PZB and IPA in the Study of Motor Vehicles Office’s Service Quality and Customer Satisfaction / by: (Language materials, printed)

運用IPA探討日本三大網路商城之服務品質、顧客滿意度與忠誠度 = = Using Importance-Performance Analysis in Investigating Service Quality, Customer Satisfaction and Customer Loyalty of 3 Online Shopping Malls in Japan / by: (Language materials, printed)

應用IPA分析與二維品質模式於7-ELEVEn服務品質之研究 = = Application of IPA Analysis and Two-Dimensional Quality Model in 7 - ELEVEn Research on Service Quality / by: (Language materials, printed)

洗衣業服務品質與滿意度之研究-以台南亮麗專業洗衣公司為例 = = Service Quality and Satisfaction of Laundry Industry :A Case Study of Jaunty Specialty Laundryin Tainan / by: (Language materials, printed)

應用IPA分析與二維品質模式於台灣高鐵苗栗、彰化及雲林站服務品質之研究 = = A Study of Service Quality using IPA Analysis and Two-Dimensional Quality Model on three Taiwan High Speed Rail stations :Miaoli, Changhua and Yunlin / by: (Language materials, printed)

有機餐廳服務品質、知覺價值對再消費意願的影響-以生機廚房為例 = = Impact of Service Quality, and Perceived Value on Repurchase Intention –A Case Study of Organic Kitchen / by: (Language materials, printed)

探討牙科醫療服務品質與病患就醫滿意度之關係 = = Investigating the Relationship between Medical Service Quality and Dental Patients’ Medical Satisfaction / by: (Language materials, printed)

應用IPA調查越南廉價航空VietJet Air的服務品質和客戶滿意度 = = Application of IPA in Investigating Service Quality, Customer Satisfaction of VietJet Air – Low-Cost Carriers in Vietnam / by: (Language materials, printed)

全家便利商店服務品質與滿意度之研究—以雲林縣斗六市為例 = = A Study on Service Quality and Satisfaction of Family Mart :A Case in Douliu City, Yunlin / by: (Language materials, printed)

運用服務品質缺口模式探討宅配服務品質認知差異-以某宅配站所為例 = = Applying Gap Model of Service Quality to Investigate Perceived Differences in Home-delivery Service Quality - A Case of Home-delivery Station / by: (Language materials, printed)

運用服務品質缺口模式探討家事清潔服務業服務品質認知差異～以某清潔公司為例 = = Applying Gap Model of Service Quality to Investigate Perceived　Differences in Family service cleaning industry　Service Quality～A Case Study of cleanliness company / by: (Language materials, printed)

行銷模式與服務品質對再購意願之影響 -以人壽保險為例 = = The Impact of Marketing Models and Service Quality on Customer Repurchase Intentions :Evidence from Life Insurance Industry / by: (Language materials, printed)

品牌形象、服務品質及購買意願之關聯研究 -以雲林縣連鎖補習班為例 = = The Relationships among Brand Image, Service Quality and Purchase Intention-A Case Study of a Chain Cram School in Yunlin County / by: (Language materials, printed)

軍訓教官領導風格、服務品質與學生滿意度之研究 = = Research on Leadership Style, Service Quality and Students'Satisfaction of Military Training Instructors / by: (Language materials, printed)

手搖飲料店的品牌形象、口碑、服務品質、社群媒體與消費者購買意願關係之研究 = = The Relationship among Hand Shake Beverage Stores' Brand Image, Word-of-Mouth, Service Quality, Social Media and Consumer Purchasing Intention / by: (Language materials, printed)

影響透析資訊系統成功因素之研究-以中部某醫院血液透析室為例 = = Research on the Factors Affecting the Success of Dialysis Information System :A Case Study for Hemodialysis Room in a Central Hospital / by: (Language materials, printed)

以內部顧客為觀點探討醫院主計單位關鍵服務品質之研究-以個案醫院為例 = = Research on the Key Service Quality of the Hospital Accounting Unit from the Viewpoint of Internal Customers- Take the case hospital as an example / by: (Language materials, printed)

探討服務品質、旅遊體驗與重遊意願之關係-以鵝媽媽鵝童樂園為例 = = Investigating the Relationships among Service Quality, Travel Experience and Revisit Intention:Evidence from the Mother Goose Bubble Paradise / by: (Language materials, printed)

公立就業服務中心服務品質、補救服務及滿意度關聯性之研究—以雲林地區為例 = = Research on the Service Quality, Remedial Service and Satisfaction of Public Employment Service Center—Taking Yunlin as an Example / by: (Language materials, printed)

應用資料包絡法分析雲林某農企業服務品質效率 = = Study on Service Quality Efficiency Of Yunlin Agribusiness by Data Envelpoment Analysis / by: (Language materials, printed)

大學迎新活動提供餐飲服務之品質與滿意度之研究-以雲林翠華會館為例 = = The Study on Quality and Satisfaction of Catering Services of College Orientation Activities Provided by Cui-Hua Hotel / by: (Language materials, printed)

以IPA模式探討虎尾建國眷村景點營造之研究 = = Using the Importance Performance Analysis to Attractions Making of Huwei Jian-Guo Village / by: (Language materials, printed)

顧客忠誠度影響因素之研究:以泰國 Shopee 為例 = = An Investigation of Factors Affecting Customer Loyalty through Shopee in Thailand / by: (Language materials, printed)

線上教育訓練服務品質之探討 - Kano模式的應用分析 = = A Study of Service Quality for Online Training - An Application of Kano Model / by: (Language materials, printed)

服務品質與科技接受模式對消費意向之影響-以Foodpanda為例 = = The Influence of Service Quality and Technology Acceptance Model on Consumption Intention :: Evidence from Foodpanda in Taiwan / by: (Language materials, printed)

運用失效模式與效應分析探討汽車維修品質不良因素−以中部某汽車維修服務廠為例 = = Using FMEA to Investigate the Factors of Poor Automobile Maintenance Quality- A Case of an Automobile Service Factory in the Central Region of Taiwan / by: (Language materials, printed)

農村社區特色餐桌發展策略之研究 = = Research on the Development Strategy of Distinctive Dinner in Rural Community / by: (Language materials, printed)

國軍野戰部隊人員對個人戰鬥裝具補給效率及滿意度之研究 = = A Study on the Supply Efficiency and Satisfaction of Personal Combat Equipment among National Army Field Force Personnel / by: (Language materials, printed)

應用Kano二維品質模式分析鐵道文化園區之服務品質–以台糖公司蒜頭糖廠蔗埕文化園區為例 = = Applying Kano Model to Analyze the Service Quality of Railway Cultural Park - Taking Taiwan Sugar Company's Suantou Sugar Factory Cultural Park as an Example / by: (Language materials, printed)

服務品質、品牌形象及顧客忠誠度對再購買意願之影響-以社頭某早餐店為例 = = The Impact of Service Quality, Brand Image and Customer Loyalty on Repurchase Intention - Taking a Breakfast Restaurant in Shetou as an Example / by: (Language materials, printed)

應用KANO模式探討餐廳之服務品質-以一蘭拉麵為例 = = Applying the KANO Model to Explore Service Quality in the Restaurants - The Case of Ichiran Ramen / by: (Language materials, printed)

消費者對於影音串流平台持續使用之研究 = = Research on Consumers’ Continuous Usage of the Over-the-Top Media Platform / by: (Language materials, printed)

以雲端技術為基礎具QoS保證5G網路切片服務之設計與實作 = = Design and Implementation of a Network Slicing Service with QoS Guarantee in 5G Networks Based on Cloud Technologies / by: (Language materials, printed)